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Productivity Improvement
Research
Scientific
research has shown that taking
brief micro-breaks – lasting a
minute or two and strategically
placed during the day – can
substantially reduce employee
risk of developing injuries as
well as increasing the accuracy
of people using computers.
Magnitude’s
patented ergonomic software
tools have been proven to
increase the quality of work
done by computer users through
reducing user fatigue at the
computer.
Several major
universities have conducted
extensive studies in real-world
business environments using
Magnitude’s ergonomic tools.
In July 1999,
Cornell University released a
study entitled “Effects of
Ergonomic Management Software on
Employee Performance, a field
test of the effects of
ErgoManager on computer work
activity”.
Professor Alan
Hedge tested the effects of
using Magnitude’s ergonomic
pacing software to monitor
keyboard and mouse activity, and
to provide computer users with
information on appropriate,
discretionary rest breaks. The
software also provided
information on stretching
exercises, appropriate postures,
and appropriate workstation
adjustments.
The Wall Street
office of a nationwide insurance
brokerage firm, New
Century Global (Reliance
Insurance), was chosen as
the test site for this study.
Data gathered in
the study covered 6,195 hours of
computer usage, equivalent to
800 person/days of computer
use. Participants used
computers an average of 5.9
hours per day, and typed over
3,949,000 keystrokes during the
course of the study. The study
evaluated the performance of 21
individuals including
executives, administrators,
customer service specialists,
underwriters, and accountants.
Alerting users to
take more short rest and break
periods improved work accuracy,
and did not impair overall
keystroke and mouse usage. Most
importantly, these study results
agree with previous research.
In addition, the study concluded
that from an economic
standpoint, the performance
benefits projected to accrue
from using ErgoManager indicated
a full return on
investment in approximately
three months.
In February 2001,
a study by Cornell and Lockheed
Martin using a newer version of
ErgoManager, entitled “Ergonomic
Management Software and Work
Performance” presented a
return on investment analysis
to quantify the potential
economic impact of a 59%
improvement in keystroke
accuracy for the test group.
Based on a combination of
factors including estimated
hourly employee costs which
include wages, benefits,
occupied internal floor space,
pre-study hourly error costs,
hourly savings per person, and
the annual “per seat” cost of
ErgoManager, the study indicated
that the breakeven point
is achieved in 25.1 hours of
usage. Lockheed
Martin’s Enterprise Information
Systems (EIS) Division in
Orlando, Florida designated
ErgoManager as a Best
Practice. The term “Best
Practice” is an acknowledgement
that a concept, process, or
product is proven to produce the
desired results and is
applicable throughout the
enterprise across organizational
lines. |